Practical, step-by-step guides for putting AI to work inside a real operation. Written by someone who runs them, not someone selling them.
The setup that turns a chat window into a dependable extra pair of hands. Five steps, twenty minutes, no code required.
The one-page brief format, the specialist roles worth defining, and what ‘done’ looks like. The daily reference for teams using the Baseline kit.
Fourteen ready-made skills built around how service and operations teams really work. Install once, use across every department.
Walk me through a normal Wednesday. I'll show you what could change.
book a working session →A weekly note from the operations floor. What's paying off, what isn't, what I'm building next.
the monday dispatch →